Security and Privacy Policy

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InCostume.com understands that you may have concerns about privacy while shopping on the Internet. This Privacy Policy describes how we use and do not use information provided to us at InCostume.com, and the steps we take to protect it. This Privacy Policy only applies to information collected online.

 
 

Personal Information We Collect Online:
 

When you make a purchase on InCostume.com, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card type, number, and expiration date as well as the billing address associated with the credit card. If your order is to be shipped, we also need the name, address and phone number of the intended recipient(s).

 

You also may create an account through InCostume.com at any time by providing your email address and designating a unique access password. Creating an account allows you to save certain billing information so that you can track the status of your orders and set your ordering preferences. However, for your privacy and security, we do not store credit card numbers in your account. You may change saved account information, such as your shipping address or phone number, at anytime. Simply go to the My Account page, log in with your email address and password, and then click "Edit or View Your Account."
 

Cookies and Other Computer Information:
 

When you visit InCostume.com, small text files known as "cookies" will be stored on your computer's hard drive. Cookies allow us to enhance and customize your online shopping experience and improve the design of our site. These cookies store random ID numbers and site navigation information such as your first and last visits, number of visits, shopping cart contents, and the pages you viewed on our website. Cookies also may collect certain technical information from your computer. This technical information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. The information stored in a cookie cannot be used to identify you personally unless combined with information that you have provided in connection with a purchase, setting up an account, or registering for promotional emails, contests, or surveys. Although IP addresses alone can reveal the location of your computer, we will use such information only to investigate and identify unauthorized activities.

 

InCostume.com uses session cookies to observe your navigation throughout the website for the purposes described above. You may set your Web browser to notify you when you receive a cookie and you may also erase cookies from your browser after shopping. If you delete our cookies, you limit our ability to personalize InCostume.com for your next shopping visit; however, deleting a cookie will not prevent you from shopping and purchasing at our site in the future. You may also choose to set your Web browser to not accept cookies.
 

Information Shared with Third Parties:
 

We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for their marketing purposes. We do provide your personal information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions, to deliver packages, to schedule and perform product installations and to administer service programs. We may share your information with others who help us analyze sales data, maintain our records, and provide other services for InCostume.com such as collect site navigation information. We also may share your information with companies that act on our behalf and at our direction to notify you of additional InCostume.com products and services. These companies may also conduct customer satisfaction surveys and manage other customer services and benefits for us. In any case, these third parties are not authorized to use your information for any reason other than to perform their contractually assigned functions.

 

We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.
 
 

Uses of Information Collected Online:
 

Information collected on InCostume.com may be used in the following ways:

Schedule deliveries of merchandise that you purchase online

Create an online account for you at InCostume.com

Bill your credit card for your purchases

Confirm and track your orders

Respond to your customer service inquiries

Provide promotional communication and other information to you, if you choose to receive them

Offer the products you want

Customize your shopping experience

Improve our website design
 

Accessing and updating my information:
 

You can access and correct information you have shared with us online if you have established an account with InCostume.com. Simply go to the My Account page, log in with your email address and password, click "Edit or View Your Account" and edit or delete whatever information you wish. Do not share your InCostume.com password with anyone.


Promotional Communications:
 

The personal information you supply us will be added to our customer database. We may send you promotional emails about InCostumes.com products, services or contests that we hope will be of interest. At any time, you can choose to discontinue receiving such promotional email. You can instruct us whether you want to receive such emails by removing the mark from the box indicating your preference when prompted at InCostume.com. Additionally, each promotional email we send contains a link allowing you to discontinue future emails from us.

 

You may send your request to unsubscribe at any time to Promotions@InCostume.com from the email address you wish to unsubscribe. You may also call or write us by using the contact information listed below.

Blog: 

If you use a bulletin board, blog, or chat room on this Web site, you should be aware that any personallyidentifiable information you submit there can be read, collected, or used byother users of these forums, and could be used to send you unsolicitedmessages.  We are not responsible for thepersonally identifiable information you choose to submit in these forums.


Email A Friend:

If you choose to use our referral service to tell afriend about our site, we will ask you for your friend’s name and emailaddress.  We will automatically send your friend a one-time email invitinghim or her to visit the site.  InCostume.comdoes not store this information and uses it for the sole purpose ofsending this one-time email.


 

Privacy Protection:
 

We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. We also advise all InCostume.com employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company's business ethics standards and confidentiality policies.

 

All information transmitted through InCostume.com is stored on our secure server. We use Secure Sockets Layer (SSL) technology, which is the electronic commerce standard for securing information as it travels over the Internet. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. Your web browser should display a web address with an "https" prefix, indicating that the SSL technology is operating when using certain portions of our website, such as the Checkout and My Account features.
 
 


Contact Information:

If you have any questions or comments write to us at:

 

InCostume.com

Attention: Customer Service

7215 Marigold

Irving TX

75063

 

Please remember to include your postal address, e-mail address and phone number with your correspondence.
 
 

Changes in thisPrivacy Statement:

 

If we decide to changeour privacy policy, we will post those changes to this privacy statement, thehomepage and other places we deem appropriate so that you are aware of whatinformation we collect, how we use it, and under what circumstances, if any, wedisclose it.

We reserve the right tomodify this privacy statement at anytime, so please review it frequently. If wemake material changes to this policy, we will notify you here, by email or bymeans of a notice on our home page.

Effective Date: June 26th, 2012